Grant Partners

Brockton Neighborhood Health Center will partner with community organizations; help patients update account information, make payments and understand communications from the MassHealth and the Connector; reach out to patients via phone or mail to ensure they understand changes and take steps to maintain coverage; and work closely with patients through individual education and coaching to address post-enrollment issues like selecting a health plan, choosing a primary care provider, and making payments online.

To hire a grant writer.

Hilltown Community Health Centers will partner with local community organizations; advertise and author articles in local newspapers and on social media; open a new site in Amherst; work with Managed Care Organizations, MassHealth, and the Connector to proactively identify consumers who need to renew their coverage, and provide assistance; work with employers, small businesses, business associations, home care agencies, and other organizations to reach part-time, seasonally, and self-employed people at risk for churn; and develop an advertising and social media campaign informing the public about the important of renewing coverage and open enrollment.

To support the second phase of website development, which will include an online version of the organization's education curriculum and training programs. 

To hire a consultant to expand the organization's existing FileMaker databse to collect clients' clinical information. 

The National Alliance on Mental Illness (NAMI) will increase the organization’s membership and visibility in communities of color across the Commonwealth, by undertaking a systematic and focused effort to recruit more diverse members and expand its constituency. NAMI Mass will engage targeted outreach to organizations, agencies, churches, and schools in Greater Boston and Framingham, and recruit program facilitators from these communities to deliver its program curriculum.

The Massachusetts League of Community Health Centers (the League) will serve as a source of accurate and timely information related to health care coverage issues. The League will conduct policy analyses regarding state and federal issues and disseminates their learnings to policymakers, state agencies, member organizations, and other advocacy groups. Additional priorities will include increasing the League’s capacity for grassroots advocacy work and improving health literacy among patients at community health centers.

Massachusetts Public Health Association (MPHA) will focus on community health integration and improving the built environment. MPHA will work with the Alliance for Community Health Integration to ensure that social determinants of health are adequately addressed, in particular through community investments, support for ACOs from MassHealth, and health care institutions’ internal policies.

To purchase a new medical scale.

Community Healthlink (CHL) in Worcester is one of only three Massachusetts Department of Public Health/Bureau of Substance and Addiction Services licensed Behavioral Health Urgent Care Centers. CHL is affiliated with the UMass Memorial Health Care system, and works closely with St. Vincent Hospital’s emergency departments, and addiction treatment providers, such as Spectrum Health Systems and AdCare. CHL will restore the 24/7/365 access, and all operational enhancements that entails, and conduct an assessment of all opportunities for reimbursement. Additionally, CHL will hire a Medication Assisted Treatment (MAT) clinician to bridge clients, gain telemedicine capabilities, and build a team of Certified Recovery Coaches.

Stanley Street Treatment & Resources, Inc will assist other providers with establishing a model similar to SSTAR’s The Open Access Center by holding a one-day workshop on-site in Fall River, publishing and disseminating a report/toolkit for providers who serve people with substance use and co-occurring conditions.

To purchase a new Customer Relationship Management (CRM) database that will aid in fundraising for the organization.

Massachusetts Association for Community Health Workers (MACHW) will focus on professionalizing the community health worker (CHW) workforce by advocating for statewide standardization of practices, the development of a certification process, and the promulgation of a code of ethics. Additionally, MACHW will work to increase CHW participation in medical decision-making and encourage delivery organizations to raise CHWs’ wages. They will also develop metrics capturing the impact of CHWs on social determinants of health, for consideration by MassHealth.

Family Health Center of Worcester will conduct outreach with partner agencies; advertise Navigator services in local media; review all eligibility determination letters received from MassHealth and the Connector, proactively contacting patients who were denied or lost coverage, and assist them in completing the application or re-applying; use multilingual call center software to send auto reminders and targeted messages to patients with impending deadlines; provide group information sessions at agencies that serve target population; and host monthly orientations for new patients to help them understand how to navigate services at the health center.

Lowell Community Health Center will institute a “triage” system to improve efficiencies in how patients are provided with enrollment assistance; extend enrollment hours at the health center; provide educational workshops for clinic and agency staff; develop a reminder checklist on the importance of reviewing correspondence from state offices and completing the re-determination form to avoid gaps in coverage; establish a tracking system that enables staff to reach clients with timeline reminders about renewal dates and post-enrollment issues; develop a comprehensive, multilingual patient education flyer with key insurance information; participate in local community health events to promote insurance counseling and enrollment; create a multilingual brochure listing available health insurance options; and offer quarterly onsite educational sessions for providers, front-line staff, and community agencies on health insurance topics.