Effective Date: October 1, 2023
Collection of information
When you visit the Sites, we may collect information such as IP address, geographic location, Internet service provider, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data.
We use "cookie" technology to collect site statistical information and improve your customer experience. Cookies set by the Foundation don't capture any personally identifiable information, such as your individual email address. See below for further explanation about cookies.
We automatically collect some statistical data as you browse our websites. For example, we automatically collect your Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system and platform, average time spent on our site, pages viewed, information searched for, access times, clickstream data, and other relevant information about your online experience. The information we collect is used to help us improve the design of and access to the website and other uses not prohibited by law.
Use of information
If you choose to provide us with personal information over the Internet, such as by registering for a personalized account or online program or signing up for emails from the Foundation, we collect the information that you provide to us. We use this information when you register with us over the Internet to maintain, improve, and administer our website, operate our business, provide products and services you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
With the information we collect, we can:
- Recognize you when you return to our site so we can personalize your experience
- Process applications and transactions
- Respond to your requests
- Provide you relevant product and service offers on our site
- Review Site usage and operations
- Address problems with the Sites, our business or our services
- Protect the security or integrity of the Sites and our business
- Contact you with Site updates, newsletters and other informational and promotional materials
To carry out certain business functions, we sometimes hire other companies to perform services on our behalf. We may disclose personal information, such as the email address you have supplied when registering, to these companies to enable them to perform these services, but they're required to safeguard this data and are generally not authorized to use it for any other purpose than completing their contractual requirements to the Foundation.
We don't share, sell, or otherwise distribute your information with entities outside of the Foundation who may want to market to you their own products and services. The Foundation uses your information to process applications, complete transactions, respond to your requests, deliver the products and services in which you enroll or for which you apply, and also to notify you of information, updates, or special offers, that we think may interest you. We also use your information to provide you with a more effective experience while on our website. To do this, we may process your information or combine it with other publicly available information. This enables us to customize your Foundation experience.
Disclosure of information
Please note that if you voluntarily submit any personal information for posting on the Sites, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
When you use our online services, we (and our vendors) may collect information about your activities so that we can provide you with advertising tailored to your interests.
The ad networks use this information to show you advertisements that may be of particular interest to you, based on past visits to our Sites. The ad networks we utilize may collect information about your visits to websites that also take part in the relevant ad network, such as the pages or advertisements you view and how you use the websites. We use this information, both on our online services and on third-party websites that take part in the ad networks, to provide you with advertising tailored to you, and to help us assess how effective our marketing is.
Sharing / selling of information
The Foundation doesn't sell or share personal information outside of the Foundation except as permitted by law and described in this policy or as specifically authorized by you.
Cookies and clear GIFs
If you choose, you may be able to set your browser to reject cookies or you can manually delete individual cookies or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Sites, or that we may put on our Sites in the future. Note that browser-management tools for cookies are outside of our control and we cannot guarantee their effectiveness. We may combine the information we collect through cookies, web beacons, pixels, or other technology tools with other information we have collected from you or information from other sources. Even without a cookie, you can still use most of the features on this website. To sign in and securely use the portal, you'll need to enable cookies on your browser.
Your Rights Regarding Your Personal Information
You may update or change your personal information by contacting us as described below under “Contact Us.”
Depending on the state or jurisdiction in which you reside, you may also have additional rights which may include the following:
- The right to request access to your personal information and obtain a copy of your personal information.
- The right to request correction of your personal information if it is incomplete or inaccurate.
- The right to request deletion of your personal information where there is no compelling reason for its continued processing.
- The right to request restriction of processing of your personal information, including to opt out of the processing of your personal information for purposes of behavioral advertising, targeted advertising, the sale of personal information, and/or profiling in furtherance of decisions that produce legal or similarly significant effects.
- The right to request transfer of your personal information to another party.
- The right to object to the processing based on legitimate interests or where we are processing your personal information for direct marketing purposes.
- The right to request to withdraw consent.
- If we deny your request, you may have the right to appeal our decision.
If you wish to exercise any of the rights set out above, please contact us as described below under “Contact Us.”
Confidentiality and registration
We have combined state-of-the-art technology with industry best practices in order to provide security for transactions on www.bluecrossmafoundation.org. You can use your User Name and Password to access several online features. To further protect your privacy, some features require a one-time activation of a personal identification number (PIN) that we assign and mail to you when you register for our website. This makes it more difficult for anyone to access your account without authorization. You'll receive the PIN in the mail three to five business days after you register.
When you register with us, your information is stored in a secure server environment and is protected behind a firewall. The information that is transmitted back and forth is scrambled with the aid of encryption technology. Because of this, we require that your browser be capable of supporting 128-bit encryption. When you're accessing pages on bluecrossmafoundation.org, you can tell if you're in a secure area by looking for the padlock symbol at the bottom of your browser window.
As the Foundation continues to introduce new functionality to this website, including email capabilities, additional features and other safeguards will be introduced to further enhance privacy and security.
Visitors from Outside the United States – Cross-Border Transfer
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
The Foundation does not knowingly collect information from children under the age of 13 and does not have actual knowledge about selling or sharing personal information of consumers under the age of 16. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us as described below.
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