Grant Partners

Family Health Center of Worcester will conduct outreach with partner agencies; advertise Navigator services in local media; review all eligibility determination letters received from MassHealth and the Connector, proactively contacting patients who were denied or lost coverage, and assist them in completing the application or re-applying; use multilingual call center software to send auto reminders and targeted messages to patients with impending deadlines; provide group information sessions at agencies that serve target population; and host monthly orientations for new patients to help them understand how to navigate services at the health center.

Cambridge Economic Opportunity Committee will leverage partnerships with local community organizations; staff tables at cultural festivals, community fairs, faith-based organizations, and housing developments; disseminate flyers, door hangers, and utilize social media; provide education on the payment system through the Health Connector; provide post-enrollment assistance by educating about choosing a plan, making appointments, how to read medical bills, and questioning charges; and offer financial coaching in light of addressing premium payments. 

Disability Policy Consortium (DPC) will connect disability advocacy communities across the state and amplify the voices of these groups in conversations with state and federal policymakers. In so doing, DPC seeks to re-frame disability as a social rather than medical condition and to shift the focus within disability-related health care from payment to ethics. DPC will serve as a hub for cross-disability advocacy through community-based participatory action research, their co-leadership of DAAHR, and an expanded social media presence.

Lowell Community Health Center will institute a “triage” system to improve efficiencies in how patients are provided with enrollment assistance; extend enrollment hours at the health center; provide educational workshops for clinic and agency staff; develop a reminder checklist on the importance of reviewing correspondence from state offices and completing the re-determination form to avoid gaps in coverage; establish a tracking system that enables staff to reach clients with timeline reminders about renewal dates and post-enrollment issues; develop a comprehensive, multilingual patient education flyer with key insurance information; participate in local community health events to promote insurance counseling and enrollment; create a multilingual brochure listing available health insurance options; and offer quarterly onsite educational sessions for providers, front-line staff, and community agencies on health insurance topics.

The Massachusetts League of Community Health Centers (the League) will serve as a source of accurate and timely information related to health care coverage issues. The League will conduct policy analyses regarding state and federal issues and disseminates their learnings to policymakers, state agencies, member organizations, and other advocacy groups. Additional priorities will include increasing the League’s capacity for grassroots advocacy work and improving health literacy among patients at community health centers.

Health Law Advocates (HLA) will focus on improving health care access for vulnerable populations by providing direct legal services and advocating to state policymakers. Their direct legal service work will inform community outreach efforts, education programs, policy analyses, and legislative proposals. In their advocacy work, HLA will pay particular attention to children with disabilities, immigrants, and transgender individuals, and to issues related to behavioral health care access. Additionally, they will defend MassHealth members against federal Medicaid changes and ensure access to services for ACO-enrolled MassHealth members.

Public Health Institute of Western Massachusetts (PHIWM) provides research and assessment, coalition-building and facilitation, and program and health policy development, with the goal of strengthening social needs, housing and health equity, specifically for low-income neighborhoods and communities of color. PHIWM will work with the region’s social and behavioral health service sectors to understand their needs and implement capacity-building strategies to respond to anticipated Accountable Care Organization patient referrals and clinical linkage programs.  Social service, housing, and behavioral health leaders seek PHIWM’s support in understanding how they can create partnerships that will enable social determinants of health to be addressed in health care settings.  

Ecu-Health Care will conduct outreach in partnership with local community organizations and institutions; provide direct-to-consumer outreach via phone or mailings to Berkshire Medical Center uninsured patients as identified through an automated referral system; partner with other area health and human service organizations to establish an online referral system; review with clients the contents of a member packet including information on what changes to an account need to be reported, staying healthy with your new insurance, eligibility and benefits, how to make a payment, and advanced premium tax credits; and expand digital media, billboards, public broadcast, and radio advertising.

Edward M. Kennedy will expand assistance on weekend hours; assist in educating about 13,500 MassHealth patients who will be impacted by changes related to the 1115 waiver and transition to the Accountable Care Organization model; verify the insurance status of current patients days in advance of upcoming appointments; work with insurers to identify members who are up for renewal and provide assistance; formalize an outreach and enrollment network to identify at-risk individuals and refer them to the Outreach/Enrollment team; and partner with community centers and places of worship. 

Health Care For All (HCFA) will work to protect and expand affordable, accessible health care within Massachusetts by advocating for the continuation and improvement of state and federal health and safety net policies. As a leader of the Oral Health Advocacy Task Force and the Affordable Care Today (ACT!!) Coalition, HCFA will educate policymakers about health care access issues and will engage in community organizing, coalition-building initiatives, and media outreach. Additionally, they will seek to identify under-resourced but effective mental health programs that may benefit from expansion.

Citizens' Housing and Planning Association (CHAPA) is the leading statewide housing policy and research organization in Massachusetts, and manages the On Solid Ground (OSG) Coalition, which includes organizations in housing, health, education, employment, legal services, and faith-based communities advocating for increased housing and economic stability for families, thereby improving housing, education, income and health outcomes.  CHAPA will conduct outreach and education to affect policy and systemic change at the intersection of health and housing. 

Hilltown Community Health Centers will partner with local community organizations; advertise and author articles in local newspapers and on social media; open a new site in Amherst; work with Managed Care Organizations, MassHealth, and the Connector to proactively identify consumers who need to renew their coverage, and provide assistance; work with employers, small businesses, business associations, home care agencies, and other organizations to reach part-time, seasonally, and self-employed people at risk for churn; and develop an advertising and social media campaign informing the public about the important of renewing coverage and open enrollment.

Massachusetts Law Reform Institute (MLRI) will provide legal expertise to coalitions and organizations that maintain and improve health care coverage for low-income Massachusetts residents. MLRI will conduct policy research and analyses to help Massachusetts-based and national partners understand how federal regulations may impact coverage. Additionally, MLRI will advocate for ways to reduce churn among MassHealth beneficiaries and will work to ensure that MassHealth members know their rights as consumers.

Boston Center for Independent Living (BCIL) will represent the interests of individuals with disabilities to policymakers and health care delivery system leaders. BCIL will work to ensure the availability of funds for accessible medical equipment, the continuation of funding for One Care plans, and the stability of MassHealth’s partnership with community-based organizations. BCIL will partner with other organizations in representing the disability community to accountable care organizations. Additionally, BCIL will continue its involvement with the Disability Advocates Advancing our Healthcare Rights (DAAHR) Coalition, focusing on social determinants of health.

Community Action Committee of Cape Cod & Islands will participate in outreach activities in Cape Cod and Nantucket; utilize local and social media to inform clients of updated information on MassHealth and Connector plans; outreach to unemployed populations through a partnership with Career Opportunities Center and to immigrant communities through the Immigration Resource Center; use plain language tools developed for multilingual audiences; and coordinate with Volunteer Income Tax Assistance tax sites in sharing materials with clients as they receive tax preparation assistance.